Welcome to IWF
Our Ethos & Values
At Inner West Funerals, located in the heart of Inner West Sydney, we believe that saying goodbye is a deeply personal journey. Each farewell should honour the individuality of the life lived. Founded by Kerri Mills and Olivia Andrews, we merge decades of traditional practices with a fresh, modern approach to our services.
Whether you envision a traditional ceremony, a vibrant celebration of life, or a personalised tribute, our role is to provide guidance and support at every step. We handle each detail with utmost care and respect, ensuring it reflects the legacy of your loved one and the wishes of your family.
Transparency & Respect
Central to our mission is our commitment to transparency, especially concerning costs. We ensure that you are fully informed and comfortable with all aspects of our services, allowing you to make choices that truly reflect your needs, values and budget, without any pressure.
At Inner West Funerals, each and every story is important to us. We are dedicated to celebrating each person with dignity, love, and an open heart. [Learn about us >]
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Reputable
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Community
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Intimate
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Support
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Creative
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Unique
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Collaboration
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Ceremony
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Personal
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Ritual
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Inclusive
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Local
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Engaging
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Individual
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Authenticity
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Beautiful
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Dignified
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Celebration
Testimonials
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I cannot recommend Inner West Funerals highly enough. Kerri assisted my family to negotiate the process of my father's death with kindness and compassion. Having made contact with her prior to his death, she was able to gently walk us through what to expect and to give us excellent advice about our options, many of which we had not previously understood. Dealing with death is difficult but Kerri's professionalism, coupled with her warmth and her wealth of experience, enabled us to have a wonderful memorial that reflected our Dad perfectly. In all our dealings with Kerri our family and our wishes remained central and we felt our decisions were always respected. I would recommend anyone looking for a personalised, professional and compassionate approach to seek out Inner West Funerals.
Google review by Cath Sefton
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I felt compelled to express our deepest gratitude to olivia and her wonderful Team at Picaluna Funerals .Special thank you to Olivia Your care and compassion during this unimaginably difficult time have touched our hearts beyond words. Thank you from the bottom of our hearts for the gentle support you and your team provided. Your unwavering dedication allowed us to honor my late father with a beautiful, dignified farewell—a tribute that truly celebrated the love and life he shared with all of us. You gave us the time we so desperately needed to be with him, from dressing him with such reverence to allowing my mother the space to grieve while always being there with a kind word and a caring check-in. Your compassion is a rare gift, one that not only made a difference in our lives but also stands as a testament to the very soul of this profession. We will forever be grateful for the kindness, empathy, and humanity you showed us when we needed it most. With heartfelt thank you Soares Lee Family 💛
Google review by Pascoela Soares
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I am forever grateful to Kerri for supporting myself and my family to create the most loving, memorable farewell celebration for my Mum. My mother died very suddenly, and my father, brothers and I were in quite a state of shock. Kerri was right by my side effortlessly providing support and guidance. I love how; with Kerri’s attentive consultation we were able to tailor a unique, heartfelt celebration fitting for Mum. From assisting with providing appropriate venues, the selection of flowers to the vintage Herse and beautiful sustainable casket. I am also forever thankful for the thought and consideration Kerri put into her ceremony. It was poignant and sprinkled with a bit of humour much to the relief and delight of the congregation. Through the sadness and shock, Kerri helped us create a day I know my Mum would be so proud of. Thank you, Kerri, for the ease in which you helped myself and my family with all our unique requirements! The compassion and care you gave after Mum died, leading up to the celebration and afterwards, allowed me personally to heal, honour and celebrate the wonderful person my Mum was. Thank you … thank you … thank you ….
Google review by Cassie Farrell
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We highly recommend Olivia. From the moment we met her, Olivia was deeply considerate, calm, and thoughtful—qualities that brought immense comfort during an incredibly difficult time. Her ability to gently guide us through the process, while always being present and attentive, made us feel genuinely supported. Olivia offered a personalised service that was not only beautifully crafted but also deeply respectful of our wishes and the life we were honouring. Every detail was handled with care and intention, and her calming presence brought clarity and peace when we needed it most. It was clear from beginning to end that Olivia brings both heart and professionalism to her work. The experience felt truly considered and tailored to our family, and we are so grateful for the awareness and kindness she showed throughout. Thank you, Olivia, for your compassion and dedication—we couldn’t have asked for a better person to help us through this time.
Google review by Cheryl McCarthy
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“Dad’s funeral was beautiful and Kerri was responsive and generous, without intruding and offering ideas and options, at every stage of the planning and the service. When our sister passed less than 4 months later, Picaluna were the obvious choice and they excelled with another beautiful funeral. If you are looking for Australian-owned, responsible and responsive funeral directors, go with Picaluna.”
Jane Robbo
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...From the onset of our meeting, we engaged the services of Picaluna, which we are VERY grateful for their compassion, and listening to what we wanted. Communication was fantastic, the service they did for Mum, was unforgettable, not only by my family, but for all that attended Mums funeral. Everybody was moved by the service…When they came to pick Mum up ( as she lied in wake on her bed at home), they showed the upmost respect for her, from knocking on her bedroom door and even introduced themselves to Mum. I would recommend Picaluna Funerals and ALL their staff without hesitation. I’ve even told my family that I would like them to use this service, when it is my time to go. Great work, Olivia, Kathryn and Sarah… you have made our Mums send off GREAT! We as a family can not thank you enough.
Google review by Phill Cheng
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"I cannot rate Kerri high enough. She went above and beyond to make things happen smoothly. The care, compassion and consideration Kerri puts into her work made the whole process so special. I received many compliments on how well Kerri and her team worked together to create a truly beautiful service."
Google Review by M. Cassar
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I cannot recommend Olivia highly enough. Her gentle manner, attention to detail, and kindness were exceptional. The funeral service Olivia organised for my aunt was truly beautiful and the slide show was the best. Even after the funeral Olivia made sure everyone was ok. Many thanks Olivia.
Google review by Joudi
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“Kerri from Picaluna did a wonderful job helping us to create a fitting farewell for my much-loved father-in-law. During the current health crisis and only 1 business day to organise a service on Easter Saturday she managed all the arrangements beautifully.
B. Family
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Olivia at Inner West Funerals supported my family following my father's death, and was organised, kind, and compassionate. She was able to take control of the things we simply didn't have the energy to deal with, and gently walk us through the process of celebrating dad's life. Olivia's professionalism, warmth, an experience helped us to have a wonderful memorial for dad while also supporting our mother following the loss of her partner of over 50 years. I would recommend Olivia and Inner West Funerals to anyone looking for a personalised, professional business to support them following the death of a loved one.New List Item
Google review by Amelia Lawrence
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“My biographer, Olivia skilfully helped capture the meaningful events in my life and prepared a wonderfully high-quality booklet, complete with photos. The biography is more than I had expected to be able to leave my family. I am very grateful to Sacred Heart Biography Service. I would not have been able to prepare and produce such a biography as a comfort to my family. I enjoyed the openness and gentle guidance Olivia provided during our meetings. She gave just the right amount of direction and organised the material well. It’s a remarkable service, thank you all!”
Biography Client
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"It has been so nice to work together with Olivia Andrews to get a beautiful service together for my wife. Olivia has been so patient through the whole process and guided us to something that we were really happy with. The compassion Olivia showed us just made things easier in a difficult time. My highest recommendation"
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From the beginning Olivia was very attentive and thorough with arranging my mother’s funeral. Couldn’t expect more than what she has done for us. Thank you so muchNew List Item
Google review by Maria